Thank you for choosing Codetrm LLC for your high-quality sleepwear purchases. We are committed to providing efficient and reliable delivery services to customers within the United States. Below are the detailed guidelines regarding our order processing and shipping procedures.
I. Shipping Coverage
Currently, we provide shipping services exclusively within the United States; international shipping is not available at this time.
II. Order Processing Time
Processing Time: 1–3 business days (excluding weekends and public holidays)
All orders are processed following payment confirmation.
Processing times may be slightly delayed during peak periods (such as promotional events or holidays).
III. Delivery Time
Standard Delivery Time: 3–7 business days.
Deliveries to remote areas may take longer.
Actual delivery times may vary due to factors such as weather conditions, traffic, or other force majeure events.
IV. Shipping Carriers
We partner with various reliable local and international shipping carriers to ensure your order is delivered safely and on time. Our partners include, but are not limited to:
UPS (United Parcel Service)
FedEx (Federal Express)
USPS (United States Postal Service)
The specific carrier assigned to your order will be automatically selected based on your shipping address and order details.
V. Shipping Fees
Standard Shipping Fees: Automatically calculated on the checkout page based on your order total and shipping address.
All applicable fees will be clearly displayed at the time of checkout, with no hidden charges.
VI. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a shipping tracking number.
You can track the real-time delivery status of your order via the link provided in the email.
If you do not receive this email, please check your spam or junk folder, or contact our customer service team for assistance.
VII. Address Information Guidelines
Please ensure that the shipping information you provide is accurate and complete, including:
Recipient’s Name
Full Address (Street Number, Street Name, City, State, and Zip Code)
Valid Contact Phone Number
Customers are responsible for any failed deliveries or delays resulting from incorrect or incomplete address information.
VIII. Handling Delivery Issues
Please contact us immediately if you encounter any of the following situations:
Tracking information for your package has not been updated for an extended period.
You receive damaged or defective merchandise.
Your package is lost or has been misdelivered.
We will assist you in communicating with the shipping carrier and work to resolve the issue as quickly as possible.
IX. Contact Us
If you have any questions regarding delivery information or require assistance, please feel free to contact us:
Company Name: Codetrm LLC
Company Address: 10196 W Dartmouth Ave, Lakewood, CO 80227
Phone Number: +1 3252416536
Email: michael@codetrm.site
Thank you for choosing Codetrm LLC. We are committed to continuously providing you with fast, secure, and reliable delivery services, ensuring that every shopping experience is worry-free.
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